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Are there any plugins you don’t update?
We can't update any premium plugins that are missing an up-to-date license key in the WordPress...
Can you exclude specific plugins from managed updates?
Yes, we can toggle your managed updates on or off per plugin - just contact our support team if...
Can you perform my plugin updates outside of business hours?
We work in the New Zealand time zone and all managed plugin updates will be run outside of...
Does Managed Plugin Updates support Multisite?
Yes, WPhost Managed Plugin Updates are compatible with WordPress multisite! Keep in mind,...
How do I enable Managed Plugin Updates?
First, login to your Client Area. Next, click on Services and then My Services. Your existing...
How do I switch between Weekly and Daily Managed Plugin Updates?
First, login to your Client Area. Next, click on Services and then My Services. Your existing...
How do Managed Plugin Updates work?
Once your site is enrolled in our Managed Plugin Updates service your plugins will start updating...
How often to you perform plugin updates?
You can choose between a weekly or daily plugin update frequency. You can change your preferred...
What happens if my site has an issue after plugin updates?
Once updates are complete, WPhost performs an automated site inspection using artificial...
What is visual regression AI technology?
The software we use for visual regression testing uses a sophisticated model that has been run...
Where does WPhost obtain plugin vulnerability information?
We’ve partnered with the fantastic team behind the Patchstack Vulnerability Database to bring you...
Why wouldn’t I use automated updates or something similar?
This isn’t your typical plugin update tool. We leverage the power of AI to visually spot even the...
Will you update my site’s theme?
We do not currently offer theme updates. Theme updates are much more complex, with increased...
Will you update premium plugins?
Yes! If your site contains premium plugins, we simply require that the license for the plugin is...
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