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Can you make changes to my domain's DNS records for me? Yes, we can! DNS is the most complex aspect of hosting and making changes can be risky. To have... Domain Name Redemption Fees In the lifecycle of most Top Level Domain Names, domains enter a grace period after expiration.... Help, my domain name has been suspended for failure to complete Registrant verification! When you own any ICANN moderated Top Level Domain (TLD), including all gTLDs (.com, .net, .org,... How do I add your White Glove Service to my domain name? You can easily add our White Glove Service to your domain to have our experts take care of all... How do I change my domain's DNS records? DNS is the most complex aspect of hosting. Adding and removing DNS records, or editing existing... How do I change my domain's Name Servers? To change the nameservers your domain points to, first login to your Client Area. Click on... How do I check when my domain names are due for renewal? To view the expiry dates for your domain names, first login to your Client Area. Click on... How do I disable or enable auto renew for my domain name? Auto renew allows us to automatically send you a renewal invoice before your domain expires. By... How do I get the UDAI Code, EPP Key or Auth Code for my domain name? To obtain either your UDAI Code, EPP Key or Auth Code for your domain name, first login to your... How do I renew my domain name or hosting service? To renew your hosting service or to renew a domain name, first login to your Client Area. You... How do I setup Email Forwarding at my domain name? If you don't have an active email hosting plan, web hosting plan or managed WordPress hosting... How do I setup URL redirection for my domain name? We offer a complimentary URL redirection service and no parking fees. URL redirection allows you... How do I transfer my domain names to you? To transfer your domain names to us you will first need to obtain the "UDAI Code" (for .nz domain... How do I update the WHOIS contact information for my domain? Our terms and conditions require you undertake to supply such accurate, complete full records and... Is ID Protection or Domain Privacy available on domain name registrations? Yes, ID Protection (often called Domain Privacy) is available on all domain name extensions which... What is a UDAI Code? A domain transfer authorisation, or UDAI (Unique Domain Authentication Identifier) code is the... What is an EPP Key/Auth Code? An EPP Key (also known as an Auth Code or Authorisation Key) is an alpha-numeric code which is... Will my domain names or services renew automatically? Yes. By default, your domain names and/or services will invoice automatically in advance of the...
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